About Corda's Executive Dashboard Professional Services
Corda recognizes that award winning graphics software is only part of the solution, so we provide Professional Services to help our customers be more successful. Our deep knowledge about data visualization, our expertise in data acquisition, together with our understanding of Industry Solutions and Dashboard Best Practices are available to our customers via our Professional Services organization. Our focus on quality and results gives our customers confidence to realize the value of Corda software and will help increase the performance of your data visualization projects.
Complete Dashboard Life Cycle Services
Dashboard Solution needs assessment and Enterprise fit consultation
Dashboard Solution product evaluation and selection consultation
Project Definition and Key Performance Indicator (KPI) Selection
Prototype Dashboard development - Proof of Concept
Readiness Assessment, Plan Creation and Execution
Best Practices Look and Feel Design
Dashboard Implementation
System Infrastructure design and deployment
Dashboard Deployment and User Acceptance
Click here to learn more about the Dashboard Life Cycle.
CenterView Specific Services
CenterView™ Training
KPI Design Workshop
Dashboard Development Services
Click here for our Professional Services Pricing
Click here to request our Corda Professional Services.
Dashboard Solution needs assessment and Enterprise fit consultation
Is a dashboard right for your company? Can a dashboard be leveraged to improve and enhance business process and information communication? Working in conjunction with your existing enterprise application stack, can a dashboard extend and improve your decision-making ability? What strategies should you employ to create high value ROI for a dashboard solution within your company? Expert consultants can help you answer these questions.
Dashboard Solution product evaluation and selection consultation
Finding the right product to support your dashboard efforts is crucial. Determining which products can work well with your existing infrastructure is key because a dashboard project should not be considered a replacement technology, but an enhancing technology. Evaluation should closely consider the breadth of the dashboard needs including: data source integration with all needed sources, ability to leverage existing systems and investment, ability to integrate in portal and other mash-up type deployment scenarios, supportability within your infrastructure, ability to meet future goals and deliver ROI.
Project Definition and Key Performance Indicator (KPI) Selection
Key to any dashboard project is a determination of what things should be monitored by the dashboard, and what action can be taken directly from the dashboard. An effective method that can facilitate this is a KPI Design Workshop which will cover the following items: Consultation in Best Practices KPI selection, Information flow design, KPI and Dashboard blueprint creation, Dashboard "best fit" type selection, Dashboard project caveats, catches, solutions.
Prototype Dashboard development - Proof of Concept
An important element of larger dashboard initiatives is a proof of concept or conceptual prototype, which can validate key assumptions on KPI selection, navigation, data availability and basic integration.
One of the most compelling aspects of an enterprise, executive dashboard is when a customer sees their own data in the dashboard. Seeing real data eliminates the need to guess how the final results will appear.
Proof of Concept design services are delivered on a custom quote basis, depending on client needs.
Readiness Assessment, Plan Creation and Execution
Key to any successful project is an assessment of environmental readiness for the dashboard. This will include elements such as: data source identification, Third party Business Intelligence software integration, ETL tools selection and process creation, any custom data connectors that may be required, data summarization and table creation, stored procedure creation, and firewall rule tuning for data access.
Data source identification
Third party Business Intelligence software integration
ETL tools selection and process creation
Custom data connectors
Data summarization and table creation
Stored procedure creation
Firewall rule tuning
Best Practices Look and Feel Design
An important aspect which is sometimes overlooked is how the finished dashboard looks, and operates. This requires a focused effort not only on the correct corporate look for an organization, but also on best practice design. This includes items such as: the correct visualization for a specific type of data, how to use color effectively, intuitive dashboard layout, and design for targeted delivery (desktop browser/mobile)
Graphic component selection
" Color communication" design
Intuitive Dashboard layout design
Corporate "look" integration and design
Target delivery device design (desktop/laptop/mobile, other)
Dashboard Implementation
The actual dashboard implementation will likely include: dashboard component creation, connecting data to dashboard elements, creating controls for filtering and ranges, actionable drill down integration with third party applications, and implementing the desired look and feel.
Dashboard component creation
Dynamic functionality implementation
Actionable drill down integration with third party applications
API implementation
Mobile device delivery optimization
System Infrastructure design and deployment
Often, the proper selection of hardware and software, with a focus on performance tuning is required on larger projects with a significant number of users, in order to achieve the desired service levels. This may also create strategies for redundancy, dealing with extremely large data sets, staging and Q/A.
Hardware selection and system design
Software installation and administration
Performance tuning
Dashboard Deployment and User Acceptance
Usually a small pilot is an effective way to rollout a dashboard project to a larger group. It is important to have an active team that provides detailed functional orientation to a pilot group, solicits feedback from the pilot group and that can tweak and refine the dashboard based on that feedback, verify data accuracy and remove barriers that may slow down dashboard acceptance.
Pilot deployment
Detailed functional orientation
Dashboard "tweaking" and refinement
Complete end user orientation
Dashboard acceptance
Complete full deployment
CenterView™ Executive Dashboard Training
We assist our customers in optimizing their return on investment in CenterView by efficiently organizing knowledge transfer from Corda. We help reduce costs by providing a structured and proven training plan for companies who are implementing CenterView. We also work closely to customize training requirements for our client's environment and needs. Our goal is customer success.
CenterView Training and Consulting is delivered as a fixed price service, so costs are predictable and known in advance. Corda can facilitate training at the customer site or at Corda headquarters where customers can experience the full measure of Corda knowledge and skill in data visualization.
Click here for our Professional Services Pricing
Click here to request our Corda Professional Services.
KPI Design Workshop
The Problem:
Every business is hoping for the same thing when they deploy a business performance dashboard. They want valuable insight for better decision-making and they want the breakthrough performance that comes from focusing effort on the things that matter most to the success of the organization.
This ideal however is hard to achieve. Many organizations struggle trying to decide which KPIs belong in their dashboard. Quite often the people assigned to create the dashboard understand the data issues but not the business problems that the dashboard is trying to solve. User adoption is also a problem for some organizations. These problems result in dashboard projects that fail to meet expectations. Many companies go through several costly iterations before they finally achieve a dashboard that can deliver on its promise.
The Solution:
Corda’s KPI Design workshop is designed to overcome the common problems that plague dashboard projects.
The workshop starts with a ½ day presentation describing the benefits of a performance dashboard, and the best ways to realize those benefits. This is followed with the introduction of a step-by-step process by which you can choose your KPIs. The presentation concludes with some information on keys to successful deployment and maximizing user adoption.
The presentation is followed by the design exercise. During the exercise you will discover your true KPIs by following the step-by-step process. At the end of the design exercise you will have a detailed blueprint that can then be used by the implementation team to successfully build and deploy your business performance dashboard.
Consultation in Best Practices KPI selection
Information flow design
KPI and Dashboard blueprint creation
Dashboard "best fit" type selection
Dashboard project caveats, catches, solutions
Duration:
2 – 4 days depending on the scope of your project.
Recommended Attendees:
Kickoff Presentation: Executives, Business Managers, IT Staff, anyone interested in business performance dashboards.
Design Exercise: 3-5 business managers, with 1 or more IT staff available at certain times.
Click here for our Professional Services Pricing
Click here to request our Corda Professional Services.
Executive Dashboard Development Services
Some of our customers want to develop in-house skills to be self-sufficient in executive dashboard design, but others wish to have Corda provide the skills and resources needed to create executive dashboards. Corda's Dashboard Development can fast-track the dashboard process. Our experts deploy the solution quickly and effectively. In the process, key skills can be transferred to our customers, increasing their executive dashboard design and implementation self-sufficiency for future projects.
Many resellers and solution partners choose Corda Dashboard Development Services because they wish to maintain focus on their own core competencies. For other partners who wish to develop executive dashboard development skills, choosing Corda for Dashboard Development Services is a way to augment their in-house capabilities and quickly come up to speed in advanced graphics development.
Dashboard Development Services are delivered on a custom quote basis, depending on client needs.
Click here for our Professional Services Pricing
Click here to request our Corda Professional Services.
To learn more about Corda’s Professional Services, or to connect with an expert Executive Dashboard Technologist, contact us at:
Corda Professional Services
Email: Corda's Sales Team
Telephone: 1-800-968-3240
Fax: (801) 805-9501
Office hours 8 a.m. - 5 p.m. Mountain Time
